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How to write a winning social media proposal [free template]
It doesn’t matter what an incredible Instagrammer you are or how TikTok-savvy you may be. If you want to win business ...
Social media customer service: How to do it right in 2024
Social media customer service has never been more important. 81% of customers expect faster service thanks to new tech, and 65% expect it if they spend more than usual. As customers continue to spe...
How to track, prove, and improve your social media ROI
Social media managers know the recurring nightmare of being pulled into a meeting with executives and asked to prove our...
10 Instagram analytics tools for better results in 2024
Instagram analytics tools can help you turn a mediocre Instagram strategy into a winning one. Tracking your Instagram analytics is the only way to build an effective Instagram strategy. If you’re...
Social media image sizes for all networks [November 2024]
Social media image sizes seem to change constantly. One moment you have the perfect cover page for your account. The next, it’s been resized and looks all pixelated and wrong. It doesn’t hel...
Engagement rate calculator + benchmarks for Q3 2024
Your engagement rate is one of the most important metrics for tracking your social media performance. It can reveal audi...
What Is Social CRM? A Guide for Marketers, Sales, and CS
No matter what kind of product or service your brand offers, the simple fact is that you are actually in the relationship business. And many of your customer relationships will develop on social chann...
Facebook Marketing in 2024: A VERY Complete Guide
Splashy video-first platforms like TikTok get talked about more than old timer Facebook, but Facebook marketing is critical for businesses in 2024. With over three billion active monthly users, Facebo...
The 2024 Guide to TikTok Marketing: Tips, Examples, & Tools
Key Takeaways Before diving into TikTok marketing, make sure your target audience is on the platform. With over a bi...
Social Media SWOT Analysis: How to Dig Up Impactful Insights
SWOT might sound like a modern digital marketing acronym. But SWOT analysis has actually been used since the 1960s to gu...
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